Wrong screen was shared
Twice today I shared my screen and despite the green frame appearing around the screen I wanted to share (my external monitor) the wrong screen was shared with my colleagues (my laptop screen). I only became aware of this because they told me. I tried to leave the Pop session and re-join, but the problem remained. Quitting and restarting Pop resolved the issue.
Get video of myself back?
After hiding myself during a call, I don't see any option to bring my own video back.
Unable to copy/paste messages
A while back there was https://support.pop.com/bugs/p/unable-to-copypaste-messages which was marked as fixed, but it's broken again. You cannot select nor copy messages from the chat. Using 8.0.9 on Linux, but colleague with a similar version on macOS reports the same problem.
Infinitely connecting user
Hello, I am experiencing an issue that has been flagged before ( https://support.pop.com/bugs/p/infinitely-connecting-user ), however, I'm opening a new bug as the other one is closed. When I join a specific meeting room, it shows that my user is infinitely connecting. I am able to participate in the call but it's very annoying to have my phantom user always with me..! I am using the desktop app on MacOS Ventura 13.6.4. I have tried many things - signing out and signing in again, uninstalling and re-installing the app, checking the Activity Monitor to see if Pop processes are running after I close the app (no Pop process seems to run once I close Pop). Nothing seems to fix the issue. I even joined in the browser (not through the desktop app) and I can still see my phantom user in the meeting room. Please advise how to resolve this as it's annoying for me and my teammates. Thank you!!
Pop window open in wrong corner of screen
I use a vertical main display on macOS. In System Settings the display is rotated 270 degrees. When clicking the POP icon in the menubar, the POP window launches in the bottom right corner. I assume it's supposed to launch in the upper right, right below the icon.
Can't sign in with google: bad cert authority
Trying to sign in with Google results in a certificate error trying to submit the google login results (in the popup window).
[Linux] Drawings behind windows
i3wm, Xorg, EOS. When sharing my screen the drawings other people make show up behind the window. As in they are only visible on an empty workspace, any window I open automatically blocks them.
Overlay acts weird under i3wm
Even after enabling float in the i3wm config and disabling fading, shading, and blur in picom for all "pop" windows, the overlay (both floating and tiling) flickers and generally acts weird (when sharing or viewing shared screen). When in floating mode, it resists resizing and moving by snapping back where it was before dragging the window around. This is the case even after reloading picom, i3 and pop itself. One useful workaround is to make the overlay window tile on my second screen. That seems to reduce the flickering by a lot (and obviously the resizing and moving issues disappear).
Screen share freezes requiring share to restart
When sharing my screen with the team my screen will appear to freeze for viewers. I am only aware of this happening when they report the issue to me over the chat at which point I have to stop and start the share again. This will happen every few minutes. I'm using Windows 10 Enterprise v10.0.19043. My laptop is a Dell Precision 5560 and I have an ADSL internet connection @32Mbps down, 8.0Mbps upload speeds and a 15/99ms loaded/unloaded latency ( Fast.com ). My Pop version is "v8.0.73 | v8.0.20 no updates available" I do not experience similar problems with similar software but Pop is mine and my team's favourite!
[windows] after 30-40 minutes, my shared screen freezes for partner
This has happened repeatedly. Afterwards, attempting to re-share my screen results in showing both partner AND ME a completely black screen surrounded by the green border. After I give up and use a different program, I have a postage-stamp sized black square that's always on top in the top left hand corner of the screen. Killing pop via system tray removes the black square.