Bugs

I run GNOME 3.36 on top of Wayland and Arch Linux. I can create meetings and start the screen share with no reported issues, but people who join only see a black screen (plus whatever I have drawn). This is because Screen is trying to use X11 APIs to capture what's on my screen, but things work differently under Wayland so it is not able to capture anything. Here is code that implements screen capture under Wayland for OBS Studio: https://gitlab.gnome.org/feaneron/obs-xdg-portal/-/tree/master . Screen will probably need to do something similar (or wait for Chromium/Electron to support screen capture under Wayland). Output of snap info screen : name: screen summary: Supercharged meetings for remote engineering teams publisher: Screen, Inc. (screen) store-url: https://snapcraft.io/screen contact: team@screen.so license: unset description: | Communicate visually with drawing. Collaborate efficiently with multiplayer screen sharing. So easy, it feels like you’re in the same room. commands: - screen snap-id: HBe7T7yVKD7Tm1rQ2A2MZSMV00lsuSy9 tracking: latest/stable refresh-date: today at 13:01 PDT channels: stable: 1.0.14 2020-03-24 (73) 143MB - candidate: ↑ beta: ↑ edge: 0.8.32 2019-11-25 (26) 121MB devmode installed: 1.0.14 (73) 143MB -

If I share my VScode window with a colleague and pair program with them, they cannot type punctuation into my window. Super frustrating for both parties, I've seen several comments say the same, but I can't find a solution. My app says there is no update available. v8.0.82 | v8.0.21

When pairing from Mac to Linux, the Mac key is not sent which is a huge pain.

Doesn't completely crash, just drops the call, and becomes unresponsive. Happens on every call. Tried reinstalling it, didn't work.

I use this software with my team several times a week and probably 70% of the time one of the developers has to reboot because when they share their screen I see their mouse but I don't see their screen and all I see is a dark blue screen with a spinner in the middle. No matter what we try the only way to get this resolved is a reboot. Now a second developer on my team is starting to have the same issue. All pop clients are up to date. Love the product but this is really unfortunate...

I can connect perfectly fine to my sisters cpu but I have an MAC PRO 13 Version 10.13.6 and she has a new mac but when i swicth to share my screen it works for like 2 secs then it glitches and goes all white no buttons or interface all i can do is minimize the app and quit it.

When I join the pop meeting, it sometimes show me spinning for participants saying "is reconnecting" and drops me frequently. It happens more often when screen sharing.

When sharing my screen with the team my screen will appear to freeze for viewers. I am only aware of this happening when they report the issue to me over the chat at which point I have to stop and start the share again. This will happen every few minutes. I'm using Windows 10 Enterprise v10.0.19043. My laptop is a Dell Precision 5560 and I have an ADSL internet connection @32Mbps down, 8.0Mbps upload speeds and a 15/99ms loaded/unloaded latency ( Fast.com ). My Pop version is "v8.0.73 | v8.0.20 no updates available" I do not experience similar problems with similar software but Pop is mine and my team's favourite!

In the last couple of weeks, when I use my Logitech c920 webcam on Pop, it reads it at a very low frame rate (< 10fps). If I open Google Meet while the Pop call is open, it switches back to 30fps. This started a couple of weeks ago on two different MacBook Pros.

When I try to share screen, other people in the call only see a buffer wheel. It's been this way for 3 weeks now. Windows 11 Pro, Version 23H2