Remote participant's "CTRL" key locked
closed
J
Jim Ivey
During a sharing session, a remote participant that was in control was suddenly having a CTRL key sequence added to whatever they were doing. So if they tried to type SHIFT-O, it would come across as CTRL-SHIFT-O. The presenter was unaffected. Even after the remote participant left the meeting it was affecting them, until they closed the Screen application.
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J Sherwani (Pop Team)
closed
J Sherwani (Pop Team)
Jim Ivey: we've just pushed out an update (web-app, no downloaded update required), which should now correctly reset modifiers when the window loses focus. Previously, if a guest pressed Ctrl-Alt-Del while controlling the remote participant's screen, their Ctrl key would be added to any subsequent key they pressed when controlling the host's screen. However, we weren't able to reproduce the issue you described where it was affecting all keys even locally. We're looking deeper into that now. In the meantime, there's a possibility that the above fix also fixes the issue you described. Let us know if you run into this again.
J Sherwani (Pop Team)
in progress